• Select the product and add to cart.
• On Cart page upload the photo/photos as per design required for customization
• In order note section - do mention any instruction or customised text required.
• Checkout with payments completion with thank you page - Which confirms order.
• Post order confirmation please note order no for any communication with customer care.
• Upon receipt of order, Nxt working day the design is made by designer and send for approvals before printing it.
• Post approvals, The product goes in production and shipped.

• No worries, Our experts does the required clean-up and photo enhance feature which corrects any pixelated photos to good one.
• You can also upload additional photo & mention made in order notes, So our team can select best photo.
• Incase if photo quality is too bad to print, we will bring this to your notice and seek replacement.

• Their is 100% guarantee for replacement of product under any manufacturing defect such as color fading effect, Transit Damage or any other manufacturing issue.
• You have to report issue within 7 days of product received along with manufacturing defect details and photos email to orders@photoexpress.in 
• Printing quality are made to last 20+ years with out any fading effects. ( Indoor usage only )
• Product are build for no-maintenance, If required the surface can be swiped with dry and dust free cloth ( Avoid liquid detergents or Colin)

Sorry ! The product being  custom print in nature - NO COD option for this product. But don't worry it comes all replacement warranty on any defects or courier damages.

• We ship across 26000+ Pincodes and works with multiple courier companies to deliver and cover major cities and tier-1/2 cities in india. 
• International shipping is available on request - Please reach us at 7675042060.

• Photos are uploaded on cart page & also on checkout page via options " file upload". 
• If any issues in uploading photos - Do proceed ahead and place the order without photos. You can email photo to "orders@photoexpress.in" along with your order ID.
• Make sure you upload best photo with clear face visible and good resolution for best results.

• Yes we do design and send for approvals before printing it.
• Do make sure you mention which email id or contact no we should connect for approvals in case of biller and shipper are two different persons.

Please refer our policy on following link : https://photoexpress.in/return-and-refund-policy/

Please contact us @7675042060 or email-orders@photoexpress.in for any queries on product or queries.

Monday to Saturday : 10:30 Am to 7:00 Pm.

Whatsapp : +917675042060