The product comes under guaranteed replaced in case of manufacturing defect or no delivery or Misplaced. Photoexpress.in follows a customer-centric approach, If customers find any defect in our product and merchandise shipped to them, We will happy to assist and fix this up. This includes any manufacturing defect such as loose fittings, scratches, or image not as per expected size or color. In such a case, we will replace the defective product or fix it at our cost. Any request or complaint on faulty products can be logged with complete details of the order and a couple of images of the product where the defect is visible ( Try to clear as much as possible or even video can help). Do send us details at orders@photoexpress.in and the team will be happy to assist and resolve the issue at the earliest. The process further is as follows.
No refunds : No refunds for personalized & custom product orders, The credits will be issued which customer can use to buy any alternate product with 6 months. Return Tracking Status : Customer can track the status of returns via email to orders@photoexpress.in or call to +91-7675042060
Q: What is the minimum order quantity for the table calendars?
A: There is no minimum order quantity on the table calendars.
Q: Are there different sizes available for the desktop calendars
A: For now we are only offering one individual sizes for Easel, Wooden Stand & Wall hanging calendars.
Q: How will my personalised desk calendar stand up?
A: Each calendar comes with a built-in folding base at the bottom. Simply unfold the base and set the calendar on the surface of your choice.
Q: Is there any support for bulk orders?
A: For bulk orders exceeding Rs.10,000 in value, reach out to our customer care team for a potential discount and any additional assistance you may require, such as helo with creation of design, editing designs, order placement, assistance for shipping to mutiple addresses and coordinating of shipping, ensuring a smooth delivery process. If you'd like sample first, we offer it for free. You'll receive a refund once you place a bulk order.
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